Custom orders are the lifeblood of gemstone and jewelry businesses, but they're also where operations slow down. This tutorial shows how Loupe Factory converts unstructured email text into a structured, reviewable sales order table using AI—so order entry takes minutes, not hours.
If you run a gemstone manufacturing company or jewelry production/wholesale business, you've probably experienced this: a key customer sends a long custom order email with mixed formats, shape acronyms, quantities, weights, internal notes, and a few spelling mistakes. To get that into a system accurately, someone has to retype and clean every line item.
That manual work doesn't just waste time, it increases the risk of errors that show up later in production, invoicing, and delivery.
Watch the Tutorial
The Problem: Custom Order Emails Are Not "System-Ready"
Most custom order emails are not clean spreadsheets. They include:
- Multiple gemstone types in one message
- Shape abbreviations and inconsistent naming
- Quantities mixed with weights (often in different units)
- Scattered notes and instructions
- Typos, extra lines, and unclear formatting
In a typical setup, your team has to:
- Copy details into a sheet or ERP
- Standardize shapes/sizes
- Convert weights/units
- Manually build each line item
- Double-check everything
For a long email, this can easily turn into 1-2 hours of admin work for a single order.
The Better Way: AI-Assisted Order Entry From Email Text
In Loupe Factory, you can paste the customer's email directly into an order text box. The AI then formats and extracts the important details into a clean table that's ready to turn into a sales order.
This is especially useful for:
- Gemstone manufacturing orders (stones + weights + units)
- Jewelry production orders with multiple SKUs/variants
- Auto parts orders with mixed descriptions, kit quantities, and operational notes
- Wholesale "memo / export" style invoices and requests
- Any business still relying on spreadsheets or manual re-entry
Step-by-Step: Create a Sales Order From a Customer Email
Here's the exact workflow shown in the video.
-
Copy the entire customer email
- Select all text (Cmd + A on Mac or Ctrl + A on Windows)
- Copy (Cmd/Ctrl + C)
-
Start a new order in Loupe Factory
- Click Add Order
- Choose the customer and your order lead
-
Paste the email into the Order Text box
- Paste (Cmd/Ctrl + V)
- At this point, you have two options: Edit the text manually (remove extra lines, add internal notes, clean up the message), or click AI Format to automatically restructure the email into a clear, standardized layout
-
Let AI convert the email into a structured table
- Click Next, and the AI transforms the messy email into an organized line-item table ready for review
- This table becomes your draft sales order, including the details your team needs to move forward
Why This Matters: Faster Orders, Fewer Errors, Smoother Production
The biggest win isn't just speed, it's accuracy.
Key Benefits
- Save hours on every complex order, instead of retyping line items one by one, your team reviews and adjusts a structured table
- Reduce human error during data entry, when you're not manually copying dozens of items, you dramatically lower the chance of wrong quantities, incorrect shape/size/spec selection, unit mistakes, part-reference confusion, and missed notes that affect production
- Keep production and invoicing aligned, when orders are created cleanly from the start, everything downstream becomes easier: production planning, internal deadlines, customer delivery targets, invoicing and shipment readiness
Review and Adjust Before Submitting
After the AI generates the table, you can quickly refine it. For example:
- Change shape and standardize acronyms
- Select a different size
- Enter weight in any unit
- Add internal production notes
- Set a reference sales price
Then click Next to set an order budget in any currency, so your team has a clear cost/price reference.
You can also work with default date logic, like:
- A required date for internal planning
- A customer deadline set a number of days from today
Finally, click Submit to create the sales order.
After the Order Is Created: One Place to Run Operations
Once submitted, the order lives on the order details page, where you can manage:
- Order status and updates
- Production progress
- Internal coordination
- Tracking and follow-through
The goal is simple: fewer tools, less manual admin, and more visibility for the entire team.
Who This AI Feature Is Built For
This workflow is ideal for businesses that handle complex orders such as:
- Gemstone manufacturers managing WIP and stone specs
- Jewelry manufacturers coordinating production jobs and inventory
- Auto parts manufacturers and exporters handling high-mix part catalogs, repeated B2B orders, and shipment-ready documentation
- Wholesalers handling memo/export and multi-line customer requests
- Teams that still rely heavily on spreadsheets or manual entry
If your business receives long, messy order emails and your team spends significant time "cleaning" them before production starts, this tutorial workflow is designed to remove that bottleneck.
Try Loupe Factory Free
If you want to see this with one of your real customer emails, you can try it immediately.
Create a free account at loupefactory.com and paste a sample order email to see how the AI formats and structures it.
Want help implementing this?
Talk to our team