Order Management

Run every B2B order from quote to shipment in one connected workflow.

Loupe Factory connects quotes, sales orders, purchase orders, fulfillment status, shipments, returns, and invoices around the order line items your teams work from.

For global wholesalers and manufacturers, an order is more than a PDF. It is a customer promise that may depend on stock, production, supplier purchases, partial shipments, export documentation, returns, and billing. Loupe Factory keeps that promise visible from the first request to the final invoice.

Quotes, sales orders, and POs Line-level fulfillment visibility Shipments, returns, and invoices connected

Order control center
Loupe Factory order management dashboard in light mode. Loupe Factory order management dashboard in dark mode.
Capture Turn requests into quotes, sales orders, or purchase orders.
Coordinate Track fulfillment, production, backorders, and readiness.
Close Connect shipment, return, and invoice history to each order.

How it works

Give every team the order context they need to act.

Order problems usually start after the customer says yes: the requested items change, some lines are ready before others, production needs time, shipments go in parts, and finance needs the final details. Loupe Factory keeps these handoffs attached to the order instead of scattered across inboxes and spreadsheets.

01

Capture the request as structured order data

Create quotes, sales orders, and purchase orders with customer or supplier details, line items, quantities, weights, prices, due dates, terms, and internal notes.

Quotes | Sales orders | Purchase orders | Line items

Your team starts from a usable order record, not a message that must be retyped later.

02

See what each order line needs next

Track practical statuses such as not started, in production, backordered, ready to ship, partially shipped, shipped, partially returned, returned, and completed.

Fulfillment status | Backorders | Production links | Ready to ship

Sales, warehouse, production, and management can answer from the same operational view.

03

Fulfill, return, and invoice from the same record

Create shipment records, connect carrier tracking events, process full or partial returns, and generate invoices without losing the order line history behind each action.

Shipments | Tracking events | Returns | Invoices

The customer commitment stays traceable even when fulfillment happens in parts.

Request Order Fulfillment Invoice

See the workflow

Short product demos for the order work that slows teams down.

The videos focus on practical moments: converting messy requests into structured order data, following order progress, and keeping shipment updates connected to the customer commitment.

Structured order entry

Less manual entry

Start with cleaner order data, even when requests arrive by email or message.

Global B2B orders often arrive in mixed formats, with product descriptions, sizes, quantities, special instructions, and delivery dates in one long message. Loupe Factory helps your team review and structure that information instead of typing every line from scratch.

  • Draft structured line items from unstructured request text.
  • Review details before anything becomes an order.
  • Reduce copy-paste errors that later affect fulfillment and invoicing.
End-to-end order view

Operational visibility

Know whether the order is waiting on stock, production, shipment, or billing.

Loupe Factory tracks fulfillment at the order line level, where B2B complexity actually happens. That makes partial shipments, backorders, production dependencies, returns, and completed lines easier to understand without hiding problems behind one broad order status.

  • Keep line status visible for sales, operations, warehouse, and leadership.
  • Connect order progress with production and inventory workflows where relevant.
  • Protect customer service from outdated spreadsheet answers.
Shipment tracking

Shipment confidence

Handle partial shipments and delivery updates without breaking the order history.

When goods move in multiple packages or shipment legs, the order should not become vague. Loupe Factory links shipment line items back to order lines, supports tracking updates, and keeps returns connected when goods come back.

  • Track partial shipments without closing the whole order too early.
  • Keep shipment and tracking information connected to customer commitments.
  • Process returns with context for inventory and order status.

Built for B2B handoffs

Stop treating the order as one team's document.

In wholesale and manufacturing, the order moves through sales, purchasing, production, warehouse, shipping, finance, and customer service. Loupe Factory keeps the handoff record clear so each team can see what has changed and what still needs action.

  • Quotes, sales orders, and purchase orders

    Manage both customer demand and supplier purchasing with structured records, line details, prices, dates, terms, and notes.

  • Line-level order control

    Track fulfillment where it actually changes: individual products, quantities, weights, due dates, shipment quantities, and returns.

  • Status that reflects operational reality

    Use statuses such as in production, backordered, ready to ship, partially shipped, shipped, partially returned, returned, and completed.

  • Shipment records and tracking events

    Connect physical shipment records and carrier updates to the order so teams can answer customer questions with current context.

  • Returns that feed back into operations

    Handle full or partial returns, update the order line status, and keep returned goods connected to inventory workflows.

  • Invoice handoff from the order

    Finance can create invoices from the same order details operations used, including line context that should not be retyped.

FAQ

Questions order teams ask before moving beyond spreadsheets.

The goal is not only faster order entry. It is fewer missed commitments after the order has been accepted.

Yes. Loupe Factory supports customer-facing sales order workflows and supplier purchase order workflows, so teams can manage demand and purchasing context in the same operating system.

Yes. Shipment line items can link back to order line items, and line statuses can reflect backordered, ready to ship, partially shipped, shipped, returned, and completed states. That helps teams avoid marking the whole order complete too early.

Yes. Loupe Factory is designed so order work can connect with inventory, production, shipping, returns, and invoices. That connection helps teams understand whether an order is waiting on available stock, production output, shipment, or billing.

AI can help turn unstructured request text into a structured draft, but your team stays in control. The draft should be reviewed before saving, especially for pricing, quantities, product details, delivery dates, and customer instructions.

Loupe Factory supports full and partial return handling. Return workflows can update line status and keep returned inventory context connected, so customer service and operations are not working from separate records.

Order visibility

Turn every accepted order into visible operational work.

Use Loupe Factory to connect customer commitments with line-level status, inventory, production, shipments, returns, and invoices so teams can act from the same order context.

Line-level fulfillment Partial shipments and returns Invoices tied to orders

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