Media Gallery: unlimited photos, videos, and files on every item

author Aditya Jain • CEO & Founder
• Published • • InventoryProduct ImagesProduct Update
The Media Gallery on an inventory item: two photos and a video in grid view, with a PDF link being added.

In this article

    FAQ

    Common questions

    The Media Gallery is a set of photos, videos, PDFs, and 3D CAD files attached to one inventory item or product type, beside its main image. The main image stays the picture that tables and thumbnails show. The gallery holds everything else you want on the record, with captions, a drag-and-drop order, and an in-app preview for photos and videos.

    All of them. Starter, Professional, Business, and Enterprise workspaces get the Media Gallery at no extra charge. Admins and managers can add, caption, reorder, and remove files. There is no per-file fee, and adding files never uses AI credits.

    Upload JPG, PNG, GIF, or WEBP photos up to 4 MB each, and MP4, MOV, WEBM, M4V, MKV, or AVI videos, which are not held to the 4 MB photo limit. Paste links for YouTube and Vimeo videos, PDFs, and 3D CAD files such as STL, STEP, OBJ, GLB, DWG, and DXF. There is no cap on the number of files per item.

    Yes. On Professional or above with Shopify connected, a Shopify push adds an inventory item's gallery photos to the Shopify product and lists them, in gallery order, in the variant's Additional images field. The main image stays the variant photo. Videos, PDFs, CAD files, and product type galleries stay in Loupe Factory. On Jewelry and Gemstones workspaces on Professional or above that use the JewelCloud feed, up to four gallery pictures fill the extra image slots and the first video fills the video slot for each listed item.

    Yes. Every inventory item and every product type has its own Media Gallery. Use the item gallery for proof that belongs to one lot, such as a certificate or a video of that exact piece. Use the product gallery for material that applies to every lot, such as a CAD model, a spec sheet, or an install video.

    Only when you generate product shots with AI. Uploading, linking, captioning, reordering, and previewing files never touch your AI credit balance. On Professional and above, a set of 10 AI product shots uses about 400 credits.

    Supercharge your business

    With Artificial Intelligence ✨

    Get started with Loupe Factory

    Prefer a guided demo? +1 (332) 699-7338 hello@loupefactory.com

    Cookies & Privacy

    We use non-essential cookies (like analytics) to improve your experience. In your region, consent is required. You can change your choice anytime in Privacy Choices. Learn more.

    You can update your cookie choices. Manage cookies